J & T Auto Parts at 241 Major Conley Road, Marion, North Carolina.

I purchased a part on eBay from them. They had multiple of the same part but I was very particular in receiving the one that I purchased because it was in the best shape out of the others.

I inquired if I would receive the specific one I purchased, instead of just picking one out of the lot. Jimmy, replied quickly and explained I would in fact receive the one I chose to 'Buy It Now'. I appreciate prompt replies from eBay sellers. It is hard to come by.

The part arrived quickly, as described, priced well and it was the exact part that I wanted. Unfortunately, I did find a crack in the part, rendering it useless.

I sent them a message with some pictures explaining the cracks and how unfortunately it was not repairable and if I could exchange it for another. Again, Jimmy replied promptly and let me know to hang on while he investigated if they had any others. A few hours later he replied and said it was on its way! No charge to me.

I love good old fashioned customer service. Thanks J&T and thank you Jimmy!